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Web Portal Terms of Use and Access Agreement

1. Terms Related to Your Use of the Eddy Web Portal
Your use of the Eddy Web Portal, including web sites, content, products, software and services (referred to collectively as "the Eddy Web Portal" or "the Web Portal" in this document and excluding any services provided to you under any separate written agreement) is subject to the terms of a legal agreement (referred to as the "Web Portal Access Agreement" or the "Agreement") between you and Eddy Home Distribution Inc. (referred to as "Eddy" or the "Company"). This document sets out the terms of the Agreement.
Unless otherwise agreed in writing, your agreement with Eddy will always include, at a minimum, the terms and conditions set out in this document. Your agreement also will include the terms of any Legal Notices applicable to the Web Portal, in addition to the Terms outlined herein. Any such Legal Notices will be accessible for you to read either within, or through your use of, the Web Portal. The Web Portal Access Agreement, together with the additional Legal Notices, form a legally binding agreement between you and the Company in relation to your use of the Eddy Web Portal. It is important that you take the time to read all of the documents carefully. Collectively, this legal agreement is referred to herein as the “Terms.”
If there is any contradiction between what the Legal Notices say and what the Web Portal Access Agreement says, then the Legal Notices shall take precedence in relation to that part of the Web Portal.
The Eddy Web Portal may include links to other web sites or services provided by unaffiliated third parties. If you choose to access such web sites or services via the Web Portal, then your use of the Eddy Web Portal requires you to accept the terms related to the other services. You are encouraged to carefully review these terms and conditions, over time and from time to time before using the Eddy Web Portal. Nothing contained on this Web Portal constitutes tax, accounting, regulatory, legal, or investment advice.
2. Accepting the Terms
To use the Eddy Web Portal, you must first agree to the Terms of Use. You may not use the Eddy Web Portal if you do not accept the Terms and you must discontinue the use of the Web Portal if you do not continue to accept the Terms. You accept the Terms when you first set up your profile on the Web Portal.
You may not use the Web Portal and may not accept the Terms if you are not of legal age to form a binding contract with Eddy, or if you are a person barred from receiving access to the Web Portal under the laws of Canada or other countries including the country in which you are resident or from which you use the Web Portal, or if you have been denied the use of the Web Portal.
You are encouraged to save a local copy of this Agreement and the additional Legal Notices for your records.
3. Provision of the Web Portal
You acknowledge and agree that Affiliates of Eddy, including subsidiaries, parent companies, companies under common control with Eddy, and/or companies with whom Eddy has contracted, may provide the Web Portal to you, that the form and substance of the Web Portal provided to you may change from time to time without prior notice to you, and that Eddy may stop (permanently or temporarily) providing the Web Portal (or any features within the Web Portal) to users generally or you specifically at the Company’s sole discretion, without prior notice.
You acknowledge and agree that if Eddy disables access to your Web Portal account, you may be prevented from accessing the Web Portal, your account details or any files or other content that is contained in your account.
There is no service-level agreement (an "SLA") with the Eddy Web Portal. You acknowledge and agree that the Web Portal may not be available from time to time due to maintenance or service or network disruptions, and by your use of the Web Portal you agree to hold harmless the Company for any such service interruptions and for any inaccurate or incomplete copies of information due to transmission, printing or other technological difficulties with delivery. All content on the Web Portal is presented only as of the date published or indicated and may be superseded by subsequent events.
4. Use of the Eddy Web Portal by You
To access the Web Portal, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Web Portal, or as part of your continued use of the Web Portal.
You agree that any registration information you provide will always be accurate, correct and up to date. You agree to use the Web Portal only for purposes that are permitted by (a) the Terms and (b) any applicable law or regulation in the relevant jurisdiction (including any laws regarding the export of data or software to and from the United States or other relevant countries).
You agree not to access (or attempt to access) the Web Portal by any means other than through the interface that is provided by Eddy unless you have been specifically allowed to do so in a separate agreement with the Company. You specifically agree not to access (or attempt to access) any element of the Web Portal through any automated means (including use of scripts or web crawlers).
You agree that you will not engage in any activity that interferes with or disrupts the Web Portal (or the servers and networks that host the Web Portal or that relate to any elements thereof). Unless you have been specifically permitted to do so in a separate agreement with the Company, you agree that you will not reproduce, duplicate, copy, sell, trade or resell any of the elements or content of the Web Portal for any purpose. You agree that you are solely responsible for (and that the Company has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage that the Company may suffer) of any such breach.
5. Your Passwords and Account Security
You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Eddy Web Portal. Accordingly, you agree that you will be solely responsible for all activities that occur under your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify the Company promptly.
6. Privacy and Your Personal Information
For information about Eddy’s data protection practices, please refer to our Privacy Policy, which explains how your information will be treated and your privacy will be protected when you use the Web Portal.
You agree to the use of your data in accordance with the Eddy Privacy Policy and the privacy policies related to other services provided as a part of the Eddy Web Portal. You are encouraged to review these policies prior to using the Eddy Web Portal. You acknowledge that Eddy is not responsible for the privacy or security of any information that you may provide to third parties via the Web Portal.
7. Content in the Web Portal
You understand that all information (such as data files, written text, publications, images) that you may have access to as part of, or through your use of, the Web Portal are the sole responsibility and intellectual property of the person from which such content originated. The Company retains all right, title and interest to the Web Portal and its Content. Any unauthorized use of the Web Portal may cause the Company to terminate your access.
You agree that you are solely responsible for (and that Eddy has no responsibility for) any Content that you create, transmit or display while using the Web Portal and for the consequences of your actions (including any loss or damage that the Company may suffer) by doing so.
8. Eddy’sRights
You recognize and agree that the Company or its licensors own certain legal right, title and interest in and to the Web Portal, including any intellectual property rights that subsist in the Web Portal (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Web Portal may contain information that is designated confidential by the Company or its licensors and that you shall not disclose such information without the Company's prior written consent.
Unless you have agreed otherwise in writing with the Company, nothing in the Terms gives you a right to use any of the Company's trade names, trade marks, service marks, logos, domain names, and other distinctive brand features. All Eddy’s graphics, logos, page headers, and service names are trademarks, service marks or other property of Eddy. Other than the limited license set forth in Section 10, the Company acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you submit, post, transmit or display on, or through, the Web Portal, including any intellectual property rights that subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing, you agree that you are responsible for protecting and enforcing those rights and that the Company has no obligation to do so on your behalf.
You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) that may be affixed to or contained within the Web Portal. Unless you have been expressly authorized to do so in writing, you agree that in using the Web Portal, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.
9. Your License to Use the Eddy Web Portal
The Company gives you a personal, worldwide, non-assignable and non-exclusive license to use the Web Portal provided to you by Eddy and its licensors. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Web Portal, in the manner permitted by the Terms.
You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Web Portal or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by the Company, in writing.
Unless the Company has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Web Portal, grant a security interest in or over your rights to use the Web Portal, or otherwise transfer any part of your rights to use the Web Portal.
Certain software utilized by the Company may be licensed by the Company under the GNU General Public License or other public licenses. Nothing in this provision shall be construed as abrogating any rights of anyone to use software that has been used by Eddy under such public license.
10. Software Updates
Eddy may offer proprietary software in conjunction with the Web Portal, and it is possible that such Software may automatically download and install updates from time to time. These updates are designed to improve, enhance and further develop the Web Portal and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit the Company or its designee to deliver these to you) as part of your use of the Web Portal.
11. Terminating Your Use of the Web Portal
The Terms will continue to apply until terminated by either you or the Company as set out below. If you want to terminate your legal agreement to use the Web Portal, you may do so by notifying the Company in writing. The Company may at any time, terminate its legal agreement with you if:
You have breached any provision of the Terms (or have acted in a manner that clearly shows that you do not intend, or are unable, to comply with the provisions of the Terms); or the Company is required to do so by law (for example, where the provision of the Web Portal to you is, or becomes, unlawful); or any partner or affiliate with whom Eddy offered the Web Portal to you has terminated its relationship with the Company or ceased to offer elements of the Web Portal to you; or the provision of the Web Portal to you by the Company is, in the Company's sole opinion, no longer commercially viable.
Nothing in this Section shall affect the Company’s rights regarding provision of the Web Portal under these Terms.
When these Terms come to an end, all the legal rights, obligations and liabilities that you and the Company have benefited from, been subject to (or which have accrued over the duration of the contract) or which are expressed to continue indefinitely, shall not be affected by this cessation, and the provisions of paragraph 16 shall continue to apply to such rights, obligations and liabilities indefinitely.
12. EXCLUSION OF WARRANTIES
NOTHING IN THESE TERMS, INCLUDING THIS SECTION 12 AND SECTION 13, SHALL EXCLUDE OR LIMIT THE COMPANY’S WARRANTY OR LIABILITY FOR LOSSES THAT MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND EDDY’S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE WEB PORTAL IS AT YOUR SOLE RISK AND THAT THE WEB PORTAL IS PROVIDED "AS IS" AND “AS AVAILABLE.” IN PARTICULAR, EDDY, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT:
• YOUR USE OF THE WEB PORTAL WILL MEET YOUR REQUIREMENTS;
• YOUR USE OF THE WEB PORTAL WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR;
• ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE WEB PORTAL WILL BE ACCURATE OR RELIABLE;
• DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE WEB PORTAL WILL BE CORRECTED.
• ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEB PORTAL IS AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
• NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM EDDY OR THROUGH OR FROM THE WEB PORTAL SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
EDDY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
13. LIMITATION OF LIABILITY
SUBJECT TO OVERALL PROVISION IN PARAGRAPH 12 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT EDDY, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR:
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS;
ANY LOSS OR DAMAGE THAT MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF:
(1) ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEB PORTAL;
(2) ANY CHANGES THAT EDDY MAY MAKE TO THE WEB PORTAL, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE WEB PORTAL (OR ANY FEATURES WITHIN IT);
(3) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE WEB PORTAL;
(4) YOUR FAILURE TO PROVIDE EDDY WITH ACCURATE ACCOUNT INFORMATION;
(5) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;
THE LIMITATIONS ON EDDY’S LIABILITY TO YOU SHALL APPLY WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
14. Other Content
The Web Portal may include hyperlinks and embedded frames linked to other web sites, content and resources. Eddy has no control over any web sites, content or resources that are provided by companies or persons other than Eddy.
You acknowledge and agree that Eddy is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products, services or other materials on or available from such web sites or resources. Your access to and use of such linked websites is governed by the terms of use and privacy policies of those sites and shall be at your own risk. Eddy disclaims responsibility for the privacy policies and customer information practices of third-party internet websites hyperlinked from the Web Portal.
You acknowledge and agree that Eddy is not liable for any loss or damage that may be incurred by you because of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources. You agree to defend, indemnify and hold harmless Eddy, its affiliates and each of their respective officers, directors, members, partners, managers and employees against any losses, damages, claims, liabilities and costs to the extent resulting from or arising out of any unauthorized or otherwise inappropriate use of any of the content of the Web Portal attributable to you or which occurs through the use of your user name, logins, or passwords.
15. Changes to the Terms
Eddy may make changes to these Terms from time to time for any reason. When these changes are made, any new or revised Terms will be made available to you from within, or through, the Web Portal. You understand and agree that if you use the Web Portal after the date on which the Terms have changed, Eddy will treat your use as acceptance of the updated Terms. Eddy will not be obligated to notify you that it has modified these Terms.
16. General Legal Terms
The Terms constitute the whole legal agreement between you and Eddy and govern your use of the Eddy Web Portal (but excluding any services that the Company or its affiliates may provide to you under a separate written agreement), and completely replace any prior agreements between you and Eddy in relation to the Web Portal.
You agree that Eddy may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Web Portal.
You agree that if Eddy does not exercise or enforce any legal right or remedy that is contained in the Terms (or that the Company has the benefit of under any applicable law), this will not be taken to be a formal waiver of Eddy’s rights and that those rights or remedies will still be available to the Company.
If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be severed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.
You acknowledge and agree that each company that is a subsidiary or affiliate of Eddy shall be a third-party beneficiary to the Terms and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms that confers a benefit on (or rights in favor of) them. Other than this, no other person or company shall be third-party beneficiaries to the Terms.
The Terms, and your relationship with Eddy under the Terms, shall be governed by the laws of the Province of Ontario without regard to its conflict of laws provisions. You and Eddy agree to submit to the exclusive jurisdiction of the courts located within Ontario to resolve any legal matter arising from the Terms. Notwithstanding this, you agree that Eddy shall still be allowed to apply for preliminary injunctive relief (or an equivalent type of urgent legal relief) in any jurisdiction.